Open DVD ripper General FAQ:

1. What is Open DVD ripper 3?
   Open DVD ripper 3 is very smart DVD ripping software to rip DVD movies with a variety of functions and incomparable quality. This magical DVD ripping tool allows you to rip DVD movies to various video and audio formats, such as AVI, MKV, WMV, 3GP, MP4, MOV, RM, ASF, MP3, M4A, WAV, MPEG-1/2, VOB, VCD, SVCD and so on, and encode AC3, MP2, WMA, OGG, RA, AAC, AU, AIFF, DTS, MPEG-1/2, H.264 and so on.
   This marvelous DVD ripping software has the function of converting 2D videos to 3D videos, brings the function of GPU decoding and optimizes the encoding speed of H.264, making the encoding 50% faster than before. The operation is more convenient with the Express and Expert interfaces to meet your different needs. There are many customized setups for you to choose, such as adjusting the movie background and the movie output effect, inserting watermarks, etc.
   
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2. What's new in Open DVD ripper 3?

   • Added the Express and Expert interfaces which enable both beginners and advanced users to operate Open DVD ripper 3 more conveniently.
   • Optimized the HST™ encoding speed which brings higher conversion speed.
   • Optimized the encoding speed of H.264.
   • Added the function of converting 2D to 3D movies with perfect quality.
   • Added the function of GPU decoding.
   • Converts multiple chapters simultaneously, saving more time for users.
   • Supports to set the starting and ending chapters for conversion.
   • Converts the ISO files into many video and audio formats.
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3. What output formats does Open DVD ripper 3 support?
   This magical DVD ripping tool allows you to rip DVD movies to various video and audio formats, such as AVI, MKV, WMV, 3GP, MP4, MOV, RM, ASF, MP3, M4A, WAV, MPEG-1/2, VOB, VCD, SVCD and so on, and encode AC3, MP2, WMA, OGG, RA, AAC, AU, AIFF, DTS, MPEG-1/2, H.264 and so on.

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4. What output devices does Open DVD ripper 3 support?
   Open DVD ripper 3 is a powerful ripping tool to rip your favorite DVD movies to nearly all the popular used multimedia devices, such as iPod, iPhone, iPhone 4S, iPhone 4, iPhone 5, iPhone 3GS, iPad 1, iPad 2, The new iPad, Android Pad, Apple TV, Xbox 360, Mobile Phone, GPhone, PSP, PS3, BlackBerry, Sony, Archos, Windows phone, HTC mobile, Motorola mobile and various other mobile phones.

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5. Is it free to upgrade to Open DVD ripper 3?
   Yes, the registered users of Open DVD ripper 2 or its former versions can upgrade to Open DVD ripper 3 totally for free. You can click HERE to download Open DVD ripper 3 and input your original registration name and code again, then you can use the full version of Open DVD ripper 3.
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Open DVD ripper Technical FAQ

1. Can Open DVD ripper 3 detect DVDs automatically?
   Yes. When Open DVD ripper 3 starts running, it will automatically detect the DVDs on the DVD drive. If it does not work this way, you can choose the option "Enable DVD drive's auto-run function" in the "Advanced Setup" window manually.
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2. How to make the ripped files get the DVD playback effect? Can you give some examples?
   Open DVD ripper 3 is a very easy-to-use product. If you choose the appropriate output device, the ripped files will get the DVD playback effect. For example, when playing on the computer, all the file formats chosen from General Video can get the DVD playback effect. We recommend AVI, MKV, MP4 formats, because they have better compatibility than others.
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3. Can Open DVD ripper 3 rip faster?
   Yes. The optimized encoding speed will ensure you a higher speed than the older versions and the same quality as the original movie.
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4. Does Open DVD ripper 3 have the function of converting 2D to 3D movies?
   Yes, this function has been added to Open DVD ripper 3, and you do not need to watch 3D movies in the crowded cinema. You can rip any of your preferred 2D movies into 3D movies and enjoy them with your friends or family members at ease anytime through related devices. You can find this function in the "Video Magician" window.
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5. Can I rip chapters in batches and preview the movies?
   Yes. After you switch to the Expert interface, you can just click on "Customized titles, audio and subtitles", and then you can choose your preferred title(s), audio track(s) and subtitle(s) to rip. You can also click on the small triangle icon to preview the movie.

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6. Do I have to edit all my preferred titles one by one?
   No. After you edit a title you want to rip in the "Video Magician" window, you can choose "Apply to all titles" on the top of this window, and then what you have edited will be applied to all the titles, and it will save you a lot of time and keep you off many troubles.
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7. How can I know whether my device is compatible with the formats on your software?
   Open DVD ripper 3 is a considerate ripping tool. After you run Open DVD ripper 3, if you are in the Express interface, you can click to choose the compatible formats. If you are in the Expert interface, you can come to step 2, click , and you will see the devices and the formats it supports. Therefore, you can choose the format compatible with your device and feel relaxed to rip.
   
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8. Can I just save my preferred clips only from the video file and remove the unnecessary borders of the screen?
   Yes, you can. Please just click in the "Video Magician" window. You can save your preferred clips by setting the starting time and ending time. And then click to remove your unwanted borders from the screen by setting the values of Left, Top, Width and Height.
   
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9. Can I add watermarks into my video file?
   Yes, you can. Please just click or in the "Video Magician" window. You can add your desired text and image watermarks from the hard disk to anywhere on the screen by setting the parameters.
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10. How do I know which one is the best target format for me to choose?
    Open DVD ripper 3 offers a human-oriented design, which provides you various options of best target formats based on the output device of the user. The formats are sorted according to different output devices such as iPod, iPhone, iPhone 3GS, iPhone 4, iPhone 4S, iPhone 5, iPad 1, iPad 2, The new iPad, Apple TV, etc. This design helps users to choose the best target format easily for different needs.
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11. If I just want to back up the DVD to the hard disk, which is the best format that can obtain a smaller size while remaining a relatively good quality?
    Basically, the quality and the file size are interrelated. There is no absolute choice because the quality and the file size vary accordingly. If you just want to back up the DVD to the computer, AVI is suggested. Because the default values of AVI can provide a relatively good quality as well as smaller output size.
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12. How can I know how much time needed to convert a DVD movie?
    During the ripping process, you can see the "Total time"and "Remaining" in the ripping process window. And the Remaining shows the rest of the time needed for ripping. It offers you the convenience to monitor the ripping process.
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13. After the ripping is done, my computer will shut down automatically, why?
    This function of Open DVD ripper 3 is provided to spare users from sitting in front of the computer waiting for the ripping to finish. Of course, if you don't want it to work this way, you can disable the option "Shut down the system when the conversion is finished" in the "Step 4: Ripping" window.
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14. What are the system requirements of Open DVD ripper 3?
    Minimum configuration:
    • Pentium-II 450 MHz
    • 64MB of RAM
    • 500MB free hard disk space
    • Windows XP
    • A DVD-ROM drive

    Recommended configuration:

    • Intel Core2 1.86GHz or a faster processor
    • 2048MB of RAM
    • 20 GB free hard disk space (NTFS partition)
    • Windows Vista, 7, 8
    • A DVD-ROM drive
    • An NVIDIA video card (GeForce 8, 9, 100, 200, 400-series GPUs with a minimum of 256MB of local graphics memory.)
    
    
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15. Can I set the background of my movie as aged film to get nostalgic feeling?
    Of course you can. Please click in the "Video Magician" window. You can select "aged film" in the "Effect" drop-down bar. Besides, you can adjust the brightness, contrast, saturation, etc to satisfy your own taste.
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16. Is Open DVD ripper 3 easy to use?
    Yes. The newly added Express and Expert interfaces are very easy and convenient for both new and professional users.
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1. How can I buy Open DVD ripper 3?
   Buy Open DVD ripper 3 simply by clicking HERE. You will receive a confirmation email containing the Registration name and code for you to register within an hour after the payment is received.
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2. How can I know if there is a new version?
   If a new version of Open DVD ripper is released, the software will prompt the users to download the new version on our website. You can also check whether your current version is the latest one by clicking "Check Upgrade" in the "About" window.
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3. How can you help me solve the problems about Open DVD ripper 3?
   Our support team will provide satisfactory service for each of our customers as soon as possible. Click HERE and you could chat with our support team directly. We're willing to help you solve any problem about Open DVD ripper 3.
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Open DVD ripper Register FAQ

1. What is the difference between the trial version and the registered version of Open DVD ripper 3?
   The trial version can make one full conversion for the first time. After that it can only convert a half of the movie. The registered version can convert DVD movies freely without quantity limitation.
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2. How to register Open DVD ripper 3?
   After the payment, the user will receive a confirmation email containing the Registration name and code. You can accomplish the registration by the following steps:
   • Run Open DVD ripper 3, and the registration window will automatically pop up.
   • Enter your Registration name and code.
   • Click "Register".
   • If the registration succeeds, the buttons "Register"and "Buy" will disappear.
   • If you can not register Open DVD ripper in this way, please click HERE to register manually.
   
   
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3. What can I do if I lost my registration information?
   If your registration information is lost, please click HERE and we'll help you retrieve it.
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Open DVD Ripper for Mac General FAQ:

1. What is Open DVD Ripper for Mac?
   Open DVD Ripper for Mac is a powerful DVD ripping tool for Mac OS which can realize nearly all the functions of Open DVD ripper on Mac OS with its intuitive interface and high ripping speed. If you are a movie fan and fond of watching movies freely on many popular devices, it will be the best choice for you to decrypt and rip DVD movies to various formats suitable for iPod, iPhone, iPad, Android, Android Pad, Animation, Apple TV, BlackBerry etc.
   Open DVD Ripper for Mac can help you rip your favorite DVD movies without any quality loss, and you can have customized choices such as selecting the titles you like, choosing the subtitles and audio at will, previewing the chapters you chose and controlling over the settings for most output parameters on Mac Operating System. It is the combination of powerful functions and simple operation.
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2. What are the main features of Open DVD Ripper for Mac?

   • Supports most of the newly released DVD movies.
   • Supports multiple media formats and devices.
   • Converts ISO files to many multimedia formats with high quality.
   • Rips diversified chapters simultaneously.
   • Rips the whole movie or the main movie.
   • Previews the movie clips you want to rip.
   • High speed and excellent ripping quality.
   • Removes various protections.
   • Efficient and convenient ripping process.
   • Set output parameters freely.
   • Select your favorite chapters to rip.
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3. What kind of video and audio formats can the Open DVD Ripper for Mac convert to?
   Open DVD Ripper for Mac can rip DVD files to various video formats such as AVI, MPEG-1/MPEG-2, MP4, H264, 3GPP, ASF, DVD, MKV, MOV, HD AVI, HD ASF, HD DivX, HD H.264, HD WMV, HD MKV, HD MOV, HD MPEG4, HD MPEG2-TS/PS, HD XviD and audio formats such as MP2, MP3, DTS, WAV, AIFF, WMA, M4A, OGG, RA, SUN AU, APE, FLAC, ALAC and many other audio formats on Mac.

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4. What kind of devices can the Open DVD Ripper for Mac support?
   Open DVD Ripper for Mac supports Android, Android Pad, Animation, Apple TV, BlackBerry, iPad, iPhone, iPod, Mobile Phone, Nokia, PlayStation, Portable Multimedia, Web Video, Wii and NDS, Windows Phone, Xbox360.

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Open DVD Ripper for Mac Technical FAQ

1. How to rip movies with Open DVD Ripper for Mac on Mac OS?
   Step 1: Insert the source DVD disc into the drive and run Open DVD Ripper for Mac.
   Step 2: Select your desired titles, audios and subtitles to rip.
   Step 3: Select your target format of the video file and adjust its corresponding video and audio profile, then click on the "Next" button.
   Step 4: Affirm the ripping configuration and click on the "Start" button to begin the ripping.
   Step 5: It starts to rip the disc.
   Step 6: Completed!
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2. Can Open DVD Ripper for Mac remove various protections?
   Yes, Open DVD Ripper for Mac, with its powerful technology support and superb decryption technology, can remove multiple disc protections such as CSS-encrypted, Region-protected and Sony ARCCOS protection. Thus, you can feel free to convert your DVD movies to your preferred formats.
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3. How can I know whether my device is compatible with the formats on your software?
   Open DVD Ripper for Mac is a considerate ripping tool. After you choose the personalized titles, audios and subtitles, click on the "OK" button, and then click on the "Next" button, you will see , click on it, you will see the devices and the formats it supports, Therefore, you can choose the format compatible with your device and feel relax to rip.
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4. Can I only rip the movie clips that I am interested in and choose subtitles and audio tracks for the clips?
   Yes, the Open DVD Ripper for Mac has the customized movie ripping setup. You can feel free to rip your favorite clips, subtitles and audio tracks.
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5. Can you introduce something about the video and audio output parameters?
   Yes, in video output parameter, there is codec, bitrate, size, frame rate and aspect ratio. We just recommend H264, Xvid and MPEG4. The bitrate decides the amount of bits stored per second in a recording, the bigger the number is, the better quality of playback will be. The size affects the width and height of the target file. The frame rate will decide how many pictures are included per second, the bigger the number is, the better quality of playback will be. The aspect ratio decides the proportion of the width and height of the screen. In audio output parameter, there is codec, bitrate, sample rate, channels and volume. The sample rate defines the number of samples per second, the bigger the number is, the better quality of playback will be. There are three selectable channels: 1 channel (Mono), 2 channels (Stereo) and 5.1channel.

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6. What about the ripping quality and speed of Open DVD Ripper for Mac?
   You don't need to worry about this question, because Open DVD Ripper for Mac, with its powerful technology, makes the decryption more efficiently and achieves much higher ripping speed than other DVD rippers, meanwhile, you can enjoy the perfect quality the same as the original one.
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7. Does Open DVD Ripper for Mac support the latest movies?
   Of course, yes. You can rip most of the newly released DVD movies and enjoy them anywhere anytime.
   
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8. Is the Open DVD Ripper for Mac easy to operate?
   Yes, the easy-to-use interface makes users enjoy simple and quick conversion. Just a few clicks can finish the whole converting process.
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9. Can the Open DVD Ripper for Mac convert ISO files?
   Of course, yes. Open DVD Ripper for Mac can rip ISO files on hard disk to many multimedia formats with high quality.


10. Does the Open DVD Ripper for Mac have the preview feature?
    Of course, it has. After you enter the "Customized movie ripping setup" window, you can see this icon , click on it, you can preview your favorite clips that is going to be ripped. During this period of time, you can know the details about what you are ripping, such as the picture quality, the sound and other movie effects.
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11. How to know how much time will be needed to convert a DVD movie?
    After you click the "Start" button, you can see the Total time and the Remaining time in the converting process window. The remaining is the time that will consume to convert a DVD movie.
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12. How can I know whether it will be a useful ripping tool for me?
    We offer free trial for you, thus you can know this software clearly. The trial version has partial function compared with the registered version. After trial, you will know whether it can satisfy your needs. It can rip one full movie for the first time, after that, you can only rip half of the whole movie, if you want to rip more movies, please register.
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13. If I met some problems about your software, will you offer free technical support for me?
    Yes, if you have any questions about the software and its operation, please feel free to contact us, we will offer satisfactory service for you. Our support team offers live chat for our customers from 18:00 to 02:00 PST, 19:00 to 03:00 MST, 20:00 to 04:00 CST, and 21:00 to 05:00 EST. We are available and ready to answer your questions earnestly and patiently at any time during these hours.
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14. Where can I download Open DVD Ripper for Mac?
    Thank you for your support, you can download this powerful ripping tool at www.open-dvd-ripper.com/download.html.
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15. What are the system requirements of Open DVD Ripper for Mac?
    Open DVD Ripper for Mac requires the system to be configured with the following equipments as a minimum:
    
    • Intel CPU
    • 1G of RAM
    • 5G free hard disk space
    • One DVD drive
    • Mac OS X 10.5 or later
    
    
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1. How to purchase Open DVD Ripper for Mac?
   You can click here to purchase Open DVD Ripper for Mac simply. As soon as we receive your payment, we will send a confirmation Email containing the Registration Code and Email which you use to register within an hour.
   If you have any questions about Open DVD Ripper for Mac's purchase, register and upgrade, don't hesitate to contact our support team.
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2. How can you help me solve the problems about Open DVD Ripper for Mac?
   Our support team will offer satisfactory service for each of our customers as soon as possible.
   Click here and you can chat with our support team directly. We are willing to help you solve any problems about Open DVD Ripper for Mac.
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3. What can I do if I lose my registration information?
   If you lost your registration code, please click here and we'll help you to retrieve it.
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4. How to register Open DVD Ripper for Mac?
   Run Open DVD Ripper for Mac, and the "About" window will pop up, then click on "OK", you will enter Registration window, enter your code and Email, then click on "OK".
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5. How to check whether the Open DVD Ripper for Mac is the latest one?
   If you want to know whether your current version is the latest one, please click on the "!" button on the main interface and the "About" window will appear. Then click "Check upgrade". You will see whether your Open DVD Ripper for Mac is the latest version.
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